Innovative ventures

We have invested in three innovative Australian businesses in our home and motor repair supply chain to help us deliver fast, high quality, great value repairs for our customers, and better returns for our shareholders.

Industry-leading repairers Capital S.M.A.R.T Repairs and HomeRepair, and automotive parts supplier ACM Parts, enable us to deliver high quality, efficient repairs for our customers. These businesses are raising the bar in terms of the innovations they are bringing to the industry, and the high standards they offer our customers day-in, day-out.

Capital S.M.A.R.T. Repairs

  • Trusted service repairing approximately 160,000 cars each year
  • 38 shops across Australia and New Zealand
  • Specialist repair services - small to medium, non-structural damage; heavy-hit, complex structural damage
  • Joint venture with long-time recommended repairer
  • Strict quality controls
  • State of the art processes and equipment
  • Beats average repair turnaround times and standards
  • High customer satisfaction and low rectification rates compared to traditional repair shops
  • Winner of multiple awards for sustainability, safety, service excellence and innovation
  • Vehicle Repairer Standard complaint
  • Lifetime guarantee

find out more about SMART

ACM Parts

  • Nation-wide automotive parts supplier
  • Launched in 2014, ACM Parts has disrupted an inefficient market characterised by expensive parts, limited product options and consumer choice and slow delivery
  • Sells high quality recycled parts, independently certified non-branded parts, and branded parts to Australia‚Äôs motor repair industry and the general public
  • Raising industry standards on safety, quality and affordability of parts for repairers and consumers
  • 8 sites nationally
  • 2016 Winner of Australian Business Awards for Business Innovation & Service Innovation
  • Lifetime guarantee

find out more about ACM Parts

HomeRepair

  • Specialises in rapid small to medium home repairs, often caused by storms, floods or other natural disasters
  • Employs innovative technologies such as fast-dry plaster and infrared drying technology to speed up repair turnaround times
  • StormSeal heavy-duty shrink wrap seals damaged roofs in rapid time, preventing secondary storm damage to roofs, including water entry
  • High quality, professional trade expertise
  • Operational bases in Brisbane, Sydney and Melbourne service metropolitan and adjacent regional areas
  • Joint venture with long-time recommended repairer, established in 2015
  • Small to medium repairs represent approximately a third of all building claims in capital cities
  • Lifetime guarantee

find out more about HomeRepair