When it comes to repairs our customers want the attention of highly qualified and skilled professionals; a fast, hassle-free process; and the quality and peace of mind of a Lifetime Repair Guarantee.
Our network of trusted recommended repairers are a critical part of our promise to provide this outstanding customer experience. They proudly share our commitment to exceptional customer service, value and high-quality, timely repairs.
A mix of criteria is used to develop our panel of recommended home and motor repairers, balancing our customers’ needs with repairers’ locations, specialist skills, equipment and track record of quality of work and customer service. Our recommended motor repairers must also comply with the Suncorp Vehicle Repairer Standard. Suncorp is also a signatory and strong supporter of the national Motor Vehicle Insurance and Repair Industry Code of Conduct.