Annual Review
2017—18
Create a better today
Our purpose is to create a better today for our customers, shareholders, communities and our people.
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2018 Highlights
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Message from CEO and Managing Director
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Message from our Chairman
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We want to help families, individuals and businesses enjoy the life they live today and plan for the life they want tomorrow.
Message from CEO & Managing Director
Performance highlights
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$1,059M
Net profit after tax
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81 cps
Total dividend
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8%
Cash return on average shareholders' equity
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92%
Level One complaints resolved in 5 days
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12%
Reduction in air travel
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+7.3
Consumer net promoter score
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We have a deep understanding of our customers' needs. We're providing a choice of transparent and flexible solutions, from both Suncorp and our partners, to help our customers in the moments that matter.
Delivering responsible financial services and sustainable growth are at the heart of how we operate. We’re focused on building resilient communities and advocating for changes which deliver value our stakeholders.
Building resilient and sustainable communities
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Reducing our environmental footprint in New Zealand
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Building financial resilience
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Creating employment pathways
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Our culture is demonstrated in the behaviour of our people and is driven by our shared beliefs and experiences.
Creating a diverse and inclusive culture
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Supporting reconciliation
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Our people in the community
Community
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Celebrating our diversity
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