Annual Review
2017—18
Create a better today
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Our purpose is to create a better today for our customers, shareholders, communities and our people.
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We want to help families, individuals and businesses enjoy the life they live today and plan for the life they want tomorrow.
#Message from CEO & Managing Director
#Performance highlights
$1,059m
Net profit after tax
81 cps
Total dividend
8.0%
Cash return on average
shareholders' equity
92%
Level One complaints
resolved in 5 days
12%
Reduction in air travel
+7.3
Consumer net
promoter score
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We have a deep understanding of our customers' needs. We're providing a choice of transparent and flexible solutions, from both Suncorp and our partners, to help our customers in the moments that matter.
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Delivering responsible financial services and sustainable growth are at the heart of how we operate. We’re focused on building resilient communities and advocating for changes which deliver value our stakeholders.
#Building resilient and sustainable communities
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Our culture is demonstrated in the behaviour of our people and is driven by our shared beliefs and experiences.
#Creating a diverse and inclusive culture
![Annual Review 2017—18](/generated/1920w-16-9/161209-22-4517-grade-jpg.jpg?1563779306)