Sharing the right insights with the right people to get help to where it’s needed most
By sharing data and unique insights, Suncorp’s Disaster Management Centre will play a vital role in preparing communities for, responding to and recovering from severe weather.
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Suncorp recently unveiled its Brisbane-based Disaster Management Centre (DMC) as part of its $25 million job and investment commitment to Queensland.
It’s a dedicated physical space bringing together a purpose-driven team, world-class technology and customer and weather data, allowing Suncorp to respond sooner following extreme weather.
An industry-leading feature of the DMC is its ability to share reams of data, projected through a nine-metre-wide control screen, with key stakeholders like the SES (State Emergency Service).
"We'll share our capability and insights with governments, industry and emergency services to support disaster prevention, preparedness and protection,” said Suncorp CEO Steve Johnston.
“For example, we’ll be able to explain to first responders where we’ve seen the water impacts in a flood and what damage has been caused by hail.
“The aim is to make sure we're working together and coordinating both our preparation and response as best we can.”
Suncorp’s Executive General Manager for Home Claims Customers Alli Smith said sharing these insights would also help generate a better understanding of the longer-term community impacts of severe weather.
“Collaborating with our partners like the SES, the Queensland Reconstruction Authority, the Queensland Fire Department and the National Emergency Management Agency (NEMA) will help inform the critical things we need to be monitoring,” Ms Smith said.
“It will also influence how we use our technology and infrastructure to help us respond and deploy our people in the most needed areas.”
In addition to faster and more targeted responses after severe weather hits, Mr Johnston said the insights shared through the Disaster Management Centre will help build community preparedness — before weather happens.
“Governments, insurers and local communities need to work together to build mitigation, help reduce their exposure to natural hazard risks and create a more resilient Australia," Mr Johnston said.
