Suncorp 2024: A year in pictures

A cyclone, flooding and severe storms impact the east coast of Australia. Suncorp CEO Steve Johnston travels to Cairns to meet with teams on the ground while Suncorp bolsters its response to help progress claims faster.  

Suncorp appoints Bernadette Norrie as Customer Advocate. “My job is to make sure our customers’ voices are heard at the decision-making table,” she said. 

Suncorp reassures Queensland customers in Tropical Cyclone Kirrily’s path that dedicated teams are ready to support. Customer Support Teams are on hand to help arrange emergency repairs and purchases, and organise temporary accommodation. Tropical cyclone Kirrily made landfall north west of Townsville on 25 January.  

Suncorp executives appear before the parliamentary inquiry into insurer's responses to the 2022 major floods claims. 

Suncorp supports the world-first Bushfire Resilience Rating app, a new initiative that incorporates premium reductions for eligible customers who complete their ‘Bushfire resilience rating’ assessment and receive a certified rating of 3 stars and above.  

Suncorp joins six other insurance giants to celebrate a year of LiiFT – Leaders in Insurance for Tomorrow – a new mentoring program that aims to create greater participation of women in executive positions in the insurance industry.  

Suncorp responds to the impacts of widespread rain and flooding in New South Wales. Suncorp and brands AAMI, GIO and APIA received about 2700 claims in the first week, with more than 2100 of those for homes.  

WOW Day 2024 (Wear Orange Wednesday) brings the perfect opportunity to say thank you to our SES volunteers, and celebrate our partnership that spans more than 20 years.  

Suncorp achieves a top-20 position on the list of top internship programs in Australia, based on a national survey of interns. Suncorp earned a #6 position in the Banking, Financial Services and Insurance Industry category.  

Suncorp is one of the first organisations pledging a stand against domestic violence perpetrators as part of the national Respect and Protect initiative led by Flequity Ventures. 

Suncorp is awarded Silver Tier Recognition under the Australian Workplace Equality Index (AWEI). Silver Tier recognition is the result of the dedication of the Suncorp Amplify Employee Resource Group, Diversity and Inclusion team, and champions throughout the business.  

Suncorp continues its reconciliation journey. Supported by Reconciliation Australia, Suncorp’s 2024-26 Reconciliation Action Plan details the initiatives that will be implemented over the next two years.  

Suncorp Stadium celebrates its 30-year naming anniversary, and we take a look back on three decades of unforgettable moments.  

Suncorp announces the successful completion of the sale of its banking business to ANZ. “As a pureplay insurer, Suncorp Group can now look forward to investing in our business and delivering greater value for our customers and communities as well as our shareholders,” says CEO Steve Johnston. 

From Toowoomba to Auckland, Newcastle and the capitals, our 10,000+ people across Australia and New Zealand sported our new green polos for Team Shirt Tuesday in a showcase of community, camaraderie and unity as we celebrate Suncorp’s journey to be the leading Trans-Tasman insurer.

Suncorp CEO Steve Johnston and Chief Executive Consumer Insurance Lisa Harrison join the National Bush Summit in North Queensland to meet with decision makers and community leaders to discuss the challenges and opportunities facing regional Australia. 

As the record-breaking 2024 Suncorp Super Netball season wraps up, some of Australia’s most successful leaders, including our Chief Executive Consumer Insurance Lisa Harrison and Executive General Manager Brand and Customer Experience Mim Haysom, compete in the Suncorp Off-Court All Stars match as part of the Team Girls initiative. 

Suncorp's national insurer AAMI releases a special Decade of Driving Report as part of its annual Crash Index. The report examines 10 years of claims data to find trends of the past, so we can look forward to the future to see how we can improve road safety for all Australians. 

Suncorp and the Foundation for Rural & Regional Renewal (FRRR) award more than $215,000 in grants to 12 community projects to support the ongoing resilience building and recovery efforts of remote, rural and regional Queensland communities impacted by Tropical Cyclones Jasper and Kirrily. 

During ‘Get Ready Queensland Week’ Suncorp proudly supports the Queensland Reconstruction Authority (QRA) to raise awareness about the importance of preparing homes and properties for the upcoming storm season. 

Suncorp joins some of Australia’s largest corporations in the nation’s first business alliance against domestic and family violence, with a shared commitment to ignite business solutions at scale.

Suncorp officially launches its state-of-the-art Disaster Management Centre (DMC) in Brisbane – a cutting-edge facility designed to enhance extreme weather response, enabling the insurer to mobilise faster and reach more customers sooner.  

Suncorp welcomes a fleet of five custom-designed Mobile Disaster Response Hubs to the team, to enhance support for customers impacted by natural hazards. The hubs are built to be self-sufficient and resilient in harsh disaster conditions with off-road capabilities, offering a safe and comfortable space for customers to talk to specialist Suncorp teams, and allow Suncorp to be on the ground sooner, and stay for longer. 

Suncorp invests in North Queensland and announces a partnership with the North Queensland Cowboys, and the location of a new office hub in Townsville, creating jobs for an extra 120 people in the region.

Suncorp takes home the gold at the 2024 Australian AI Awards, earning recognition for its innovative and collaborative use of conversational AI to deliver greater flexibility, simplicity, and connections with its insurance customers.